Page 3 - News

Fastco

Fastco Fasteners & Fixings - News & Information

1. Celebrating 25 years of Fastco

   Charlotte Downs -

   This September, we’re thrilled to celebrate a huge milestone—25 years of Fastco!

   It’s hard to believe how quickly the time has flown since we started in 1999. Looking back, we’re so proud of how far we’ve come from a small family-run business to one of the UK’s leading suppliers of screws, nuts and bolts, fixings and fastenings.

    

    

   Fixings and fasteners run in the family

    

   Fastco Fasteners & Fixings has always been a family affair, more so when Andrew Downs (our joint director) founded the company with his father, John, in 1999. Sadly, John passed away in 2002, so Andrew’s wife Charlotte stepped in to help lead the company, and together, they’ve built Fastco into what it is today. Fastco Fasteners & Fixings is more than just a business—it’s a family business. Every day, we work hard to give our customers the best products and service, from selecting the best products to ensuring every customer feels cared for.

    

   Always expanding our product range

   When we first started, we focused on

   Categories: News Posted On: September 26, 2024

2. ApplePay / GooglePay

   Charlotte Downs -

   We now accept ApplePay and GooglePay on our website.

   Shop Now

   Categories: News Posted On: January 25, 2024

3. We’re so excited to share this news with you...

   Charlotte Downs -

   We've won a Feefo Platinum Trusted Service Award for our customer service in 2024!

   The Feefo Platinum Trusted Service Award is a stamp of approval when it comes to delivering excellent customer service. It shows that we’re putting customer service at the heart of what we do and is a recognition of our continued dedication to our customers. At a time when consumers are cautious with their spending to remain resilient to economic uncertainty, that’s a significant win.

    

   To win this award, we had to collect at least 50 reviews between 1 January 2023 and 31 December 2023 and achieve a Feefo service rating of at least 4.5 - for three consecutive years – which we’ve done!

    

   We couldn’t have done it without you, our customers, so we’d like to take this opportunity to thank each and every one of you for sharing your feedback and ratings with Feefo. We’re always listening to what you have to say and utilise your voices across our business.

    

   This award is another vote of confidence in our brand

   Categories: News Posted On: January 25, 2024
4. Fastco has won the Feefo Platinum Trusted Service Award 2023

   Charlotte Downs -

    

    

   We’ve got some exciting news to share – we've won a Feefo Platinum Trusted Service Award for our customer service in 2022!

   The Feefo Platinum Trusted Service Award is the ultimate accolade for customer service, recognising brands that continue to deliver exceptional customer service, year after year.

   To win this award, we had to collect at least 50 reviews between 1 January 2021 and 31 December 2022 and achieve a Feefo service rating of at least 4.5 for three consecutive years – which we’ve done!

   But we couldn’t have done it without you, our customers, so we’d like to take this opportunity to thank each and every one of you for sharing your ratings and reviews with Feefo.

   This award is another vote of confidence in our brand from our customers. It means a lot to us because it’s based on your honest, valuable feedback and, ultimately, keeping you happy is why we come to work each day.

   We’re committed to continuing to deliver the highest quality of service and will continue to listen,

   Categories: News Posted On: January 26, 2023

5. Subscribe to our YouTube channel

   Charlotte Downs -

   We have a new YouTube channel!!  Please subscribe here :

   https://www.youtube.com/user/FastcoLtd

   Watch our first video:

   https://www.youtube.com/watch?v=jgqRThe6uLs

   Categories: News Tags: YouTube, nutsandbolts, getyourfixfast, fastenersandfixings, Fastco Posted On: October 12, 2022

6. Invoices can now be printed online

   Charlotte Downs -

   You can now print your invoices from within the My Account area of the website.

   Sign in to your account

   1. Click 'My Account'

   2. Select 'My Orders' from the left hand menu

   3. Click 'View Order'

   4. Then select the 'Invoices' tab

   5. Click 'Print Invoice', this will then open a new window to allow the invoice to be printed

   Categories: News Posted On: July 29, 2021

7. GDPR

   Charlotte Downs -

   You can view our new and updated Privacy Policy here >> https://www.fastco.co.uk/privacy-policy

   Our updated Privacy Policy details how we look after your data. If you have any questions please contact us

   Categories: News Posted On: May 25, 2018

8. Total People

   Charlotte Downs -

   Total People made a video about us and our apprentice journey.

   https://www.youtube.com/watch?v=nYJ9Zv27zTU

   Categories: News Posted On: November 02, 2017

9. Shop Great Deals on Throughbolts!

   Charlotte Downs -

   What are throughbolts?

    

   Throughbolts are multipurpose fixings specialised for concrete and either pre-positioned or push-through installation. They are an essential component for builders and DIY enthusiasts and come in a variety of variations to suit multiple purposes.

    

   Popular styles of and core uses of throughbolts

    

   There are several primary types of throughbolts available on the market, including those manufactured using A4 stainless steel, galvanised, and zinc-plated materials.

    

   Thoughbolts are well known for their versatility and suitability for medium duty applications in solid concrete. The drill hole diameter in the concrete is designed to be the exact same as the thread diameter. This means that the hole in the concrete is drilled through a pre-drilled clearance hole, which lies in the fixture.

    

   Brands such as Fischer have established themselves as leading throughbolt manufacturers thanks to the sheer quality of their products. They are also renowned for stocking the broadest

   Categories: News Posted On: July 07, 2014

10. Resin Fixings Explained - Popular Styles and Core Uses

    Charlotte Downs -

    What are resin fixings?

     

    Resin fixings are a common style of fixing and remain a popular choice amongst consumers. They are primarily used for concrete and masonry purposes, and possess multiple advantages including there being no expansion force, which allows the fixing to be positioned close to the edge.

     

    Popular styles of resin fixings

    There are several primary types of resins available, including resin studs, injection resin and resin capsules.

     

    One of the core reasons for resin systems being so popular is their versatility in less than adequate situations. For example, where poor masonry is present, or situations where expanding fixings would be likely to damage the wall in use, resin fixings adapt to their surroundings and sufficiently amend each situation as best as possible.

     

    Brands such as Fischer have established themselves as leading manufacturers thanks to the quality of their products. They are also renowned for stocking the broadest range of resin fixings on the market.

    Categories: News Posted On: June 24, 2014